FAQ - 7 - My account
If you have previously traded with us, your account is linked to your email address.
Click here to create a new password
Yes, you can view your order summary on the website.
To find your order summary you have to click on My toolbox menu at the top of our website, and click on my orders.
You can also find your order summary by clicking here.
You can always see the status of your RMA case though the RMA overview on our website.
You can find it by click the My toolbox menu at the top of the website and clicking RMA.
Here you will be able to see a list of all RMA cases that you have created with us.
You can also click here to access out RMA overview.
You can see the status of your order in your order summary on our website.
To find your order summary, click on My toolbox menu at the top of the website and select My orders.
You can also find your order summary by clicking here.
You can change your primary/default delivery address by clicking on data in the profile-menu at the top of the website.
Here you scroll down until you reach delivery addresses where you will be able to see a small edit symbol based on each address you have registered for your account.
You can also click here to get to your master data page.
If you have forgotten your password, you can click here to receive an email resetting your password.
If you want to change your master data belonging to your account, you need to access the Data tab in the menu My toolbox which you can find at the top of our website.
You can also find you master data page by click here.
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